Loyalty Program FAQ's
rewards program
“Passport to Paradise” Club
- Earn 1 Point for every $1.00 you spend.
- Accumulate 100 Points and receive a $10.00 Reward.
Email jimmysontheedge@gmail.com with questions.
REWARDS, POINTS OR CREDIT QUESTIONS
One point will be given for every $1 spent. (Excluding gift cards sales).
Once you accrue 100 points (spend $100) you will automatically receive $10 in rewards on your rewards account to spend on your next visit. When you want to redeem your reward let your server know and they will apply it toward your bill.
Points and credit are applied to the phone number or card number linked to the email address that you received the email from. Your email address could be associated with a different account number.
Points and credit are applied to the phone number or card number linked to the email address that you received the email from. Your email address could be associated with a different account number.
You must present your card or account number to the server at the time of the transaction in order to have points added to your account. In the event you miss points, return with your receipt for us to add any missed points.
Sure! Points may be earned for private parties by the member paying the bill with a maximum of 1000 points (spend $1,000) earned per event. To qualify for points on the event, you must be a registered rewards card member prior to booking the party. Those points will then be valid on your next visit.
Yes, provided that you use 2 different forms of payment.
No, it must be the rewards card member.
Yes. If you do not see your reward being applied to your bill, please let the server know if you wish to redeem your reward.
When the $10 credit is added, 100 points are deducted from your account. (in exchange for this credit). Note: This credit can only be used at this merchant. This credit has no cash value and may not be redeemed for cash. This credit will be applied towards your purchase as a discount and you will be responsible to pay any remaining balance. Your credit will decline by the amount redeemed towards your purchase. This credit has no expiration date, unless otherwise stated on the offer, and by law. Local laws vary.
Your reward points are live in real time, but it will take 24 hours before your points convert to usable reward dollars. Your reward dollars will be valid on your next visit.
It will take 24 hours for your points to become usable. So you would only be able to use your points on your next visit.
Rewards are not transferable and may not be redeemed for cash. They are also not valid in conjunction with any other offers, discounts or promotions.
No, points are accrued on food and beverage purchases sub totals only. Points are given on your actual purchase amount before sales tax.
You will get points for purchasing items and paying for them with a gift card. You also will not receive points for the purchase of an actual gift card.
Merchants reserve the right to instruct us to change or modify their program at any time, without notice. Please contact the merchant directly with regards to this matter. The merchant may choose not to allow redemptions or points added to be used with other discounts or offers.
Your credit is not valid for use on the same transaction that earned you your credit and is only available upon your next visit. Credit will remain in your account until it is spent and will not expire.
CARD / ACCOUNT NUMBER QUESTIONS
Your card # is the cell phone # that you provided when you registered for our program or the number on the Loyalty club card you received to enroll with.
Please email rewards@edgehotelclearwaterbeach.com with both account numbers with your name and phone number and we will link the accounts together for you.
OTHER QUESTIONS
Please reply “STOP” to cancel.
No, reward credit and gift card balances do not expire.
Yes, you are able to earn points when you pay for your food/beverage/merchandise with a gift card.
Cash, Credit, Debit and Gift cards can be used as payment. No points will be issued when buying a gift card.
Employees, managers, its affiliates and their spouses and children are not eligible for the program.
If these answers do not answer your question, please email us at rewards@edgehotelclearwaterbeach.com and we will respond to your email within 3 business days.
YOUR INFORMATION WITH US
When signing up with our Rewards Program we will not sell, rent or give away your information to any Third Party. Your information is safe with us. We would like to send you information, deals and specials from time to time, only if you opt to allow us.
